I have booked a pre-purchase inspection, what happens next?

Sep 06 2024

Here is a guide on what happens after you book a pre-purchase inspection with RedBook Inspect

An inspector inspecting a car
  1. Once you've made a booking, a member of our inspection team will contact the seller to arrange a time and date for the inspection. This typically happens within 24 hours or one business day, though delays may occur during peak periods.
  2. After the inspection is scheduled, you’ll receive a confirmation email with the inspection details and a reminder the day before.
  3. On the day of the inspection, our inspector will arrive at the site and complete the inspection, which usually takes about 60 to 90 minutes.
  4. Once the inspection is processed, the report will be emailed to you promptly.
Haven't received your report?
If you haven't received your report within 24 hours of the inspection being completed, check your email's spam folder. If it's not there, give us a call.
How long does a pre-purchase inspection take?
Most pre-purchase inspections are completed within 2 to 3 business days after booking. However, delays may occur based on the seller’s availability, vehicle access, or regional demand. Priority bookings, like the Ultimate Pre-Purchase Package, are prioritised for the fastest possible turnaround. If the inspection isn’t completed within the advertised timeframe, the priority service fee will be refunded.
You can check the status of your inspection here.
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