How Car Pre-Purchase Inspections Work: A Complete Guide

Aug 09 2024

Inspecting the condition of a used car with RedBook Inspect is straightforward. Learn how a car pre-purchase inspection can help when buying a used car, how to book and why so many Australian's use RedBook Inspect's expert inspectors.

An inspector inspecting a car

How to Book a Pre-Purchase Inspection on a Car

Booking a car pre-purchase inspection with RedBook Inspect is straightforward, helping you to have peace of mind before purchasing a vehicle. Here’s how you can do it:
  • Book Directly Online: Visit the RedBook Inspect website or one of our partners' websites, such as a listing on carsales or a dealership ad.
  • Choose Your Inspection Package: RedBook Inspect offers three pre-purchase inspection packages: Lite, Standard, and Ultimate. Each package includes different levels of inspection to cater to various buyers' needs. If you need help deciding, check out our helpful article on choosing a pre-purchase package.
  • We Contact the Seller: Once you’ve made a booking, our team will contact the seller to arrange a convenient inspection time. Whether you’re buying from a private seller or a dealership, we handle the scheduling for you.
  • Stay Informed: You’ll receive an email notification confirming the inspection time, and we’ll keep you updated throughout the inspection process.

What Happens During a Pre-Purchase Inspection?

Our qualified used car experts follow a process developed over more than 10 years to meet Australian buyers' needs. From mobile pre-purchase inspections in major cities like Melbourne, Sydney or Brisbane to locations across regional New South Wales, Victoria, Western Australia and more, the RedBook Inspect have your needs covered.
  • Travel to the Vehicle: An experienced inspector, equipped with specialised tools, will travel directly to the vehicle’s location, whether it’s at a dealership or in a residential driveway. The seller won’t need to drive the vehicle anywhere, making the process faster and convenient for them as well.
  • Database Checks: We verify the vehicle’s details, including the build year, make, model, badge, and odometer reading. If available, the inspector will also check whether the vehicle has been registered as a repairable write-off.
  • Comprehensive Inspection: Using advanced tools, the inspector examines the engine bay, interior, exterior, wheels, tyres, and underbody. Findings, photos, and videos are collected for a detailed report. The extent of the inspection varies based on the package you choose, from budget-friendly to more detailed investigations.
  • Test Drive: The inspector conducts a test drive to evaluate the condition of the vehicle’s driving components and road performance.
  • Digital Report Generation: An itemised digital report is created, featuring the inspector’s findings, an overall condition score, comments, and media documentation.

What Happens After an Inspection?

After the inspection is complete, you’ll receive the following:
  • Digital Report: Your detailed report will be sent to your email, allowing you to review the vehicle’s condition at your convenience and easily share it.
  • Inspector Call: If included in your package, the inspector will personally call you to discuss their findings and answer any questions.
Throughout the entire process, our customer service team is available to assist you. You can reach out to us on 1300 373 992, manage your booking directly from your confirmation email, or check the status of your inspection.
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